Making E-Commerce Businesses Efficient

Prioritize customer experience and scale your operations with SquadStack

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e-commerce

Loved by leading E-commerce Businesses

Solutions for E-Commerce Businesses

ndr/rto
NDR/RTO

When a shipment is in the warehouse, we help confirm whether you should reattempt delivery or not, with 100% data entry, call recording compliance, and same-day turnaround.

order-confirmation
Order Confirmation

We connect with your customers for the fulfillment of all orders; incomplete addresses, duplicate orders, pay-on-delivery confirmation, order tracking, etc.

Feedback & Survey Calls
Feedback & Survey Calls

Run high-quality call-based surveys to get valuable consumer insights to improve your products and servicesand understand consumer preferences better.

Abandoned Cart
Abandoned Cart

Drive more revenue by converting leads who drop off after adding products to their cart.

Learn How SquadStack Can Support Your Business
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How We Do It?

Quality Monitoring

Quality Monitoring

A.I. model checks call recordings and transcription data to analyze factors like emotion, intent, sentiment, and keyword usage to improve customer interaction.

Variable Costs

Variable Costs

Pay per lead model, helping you save more and scale efficiently.

Industry-Trained Telecallers

Industry-Trained Telecallers

10k+ telecallers all over India who speak English and 5 other regional languages.

Voice of Customer

Voice of Customer

Our algorithms collect data from consumer interactions such as calls, texts, and social media to generate insights based on consumer behavior.

System Driven Outreach

System Driven Outreach

Our outreach ensures timely follow-ups, 100% data entry, and maximum connectivity.

Data Security

Data Security

Our technology makes sensitive customer information secure. Data is encrypted, restricted, has automated spam checks, and 100% script compliance.

Helping India’s
E-commerce businesses grow with higher ROI

SquadStack has helped us reduce turnaround time significantly, leading to better qualification. This, along with their high focus on customer service and easy access to data and insights, helped us optimize our sales processes

Anand Biswas

Director - SME Business, Delhivery

Helping WOW Skin Science achieve 8x ROI with Abandoned Cart Recovery Calling

WOW Skin Science leveraged SquadStack’s telecalling expertise to drive more revenue from their abandoned cart leads.

87%
Connectivity
8X
ROI
11%
Average Conversion Rate
Read More

What Makes Us Different?

In-House/BPO Services BPO Services
Fully-Managed Telecaller Hiring, Training & Management
Increased Connectivity through system-driven follow-ups
Usage Based Pricing: Pay only for connected calls
In-Depth Reporting & Analytics